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Michiel Van Kets's Articles in Software

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Which Companies Would Benefit From Using an Interactive Voice System Interactive Voice Response (IVR) has seen many advances in its technology since it first came onto the market and these days it is one of the most sophisticated and commonly used types of call centre software existing. Advantages with Interactive Voice Response Systems Interactive Voice Response (IVR) has seen many advances in its technology since it first landed onto the market and nowadays it is one of the most sophisticated and commonly used types of call centre software existing. Tips on Maintaining Customer Relationships Bright Blue is a specialist in customer relationship management (CRM) consulting company, providing current CRM software solutions to allow businesses to manage customers professionally.